LTA reviews point-to-point (P2P) industry structure and regulatory framework

27 September 2023

On 13 September 2023, the Land Transport Authority (“LTA”) announced that it is undertaking a review of the point-to-point (“P2P”) industry structure and regulatory framework, to ensure their continued relevance as commuter needs and the industry structure evolve. The P2P sector has developed significantly since the implementation in October 2020 of the current licensing framework for taxi and ride-hail operators.

P2P transport, comprising street-hail (i.e. taxi) and ride-hail services, plays an important role in complementing mass public transport and provides commuters with an option for direct journeys, without the need to own a car.

The review is expected to complete by the second quarter of 2024 and aims to focus on three key objectives:

• Availability of P2P supply: LTA intends to improve the stability of P2P supply over the course of the day, such as during late-night hours where there are some shortages in the supply of rides.
• Resilience of P2P services: Operators must be able to provide P2P services with minimal disruptions and downtime.
• Inclusivity of P2P transport: P2P services must cater to the additional needs of commuter groups such as wheelchair users and families with young children.

Reference materials

The press release is available on the LTA website www.lta.gov.sg.